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A marketing strategy will help you identify your best customers, understand their needs and implement the most effective marketing methods.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Direct marketing can be a highly successful way to generate sales from existing and new customers. Find out how to target them in the best way.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

PR

Favourable media coverage can bring a range of business benefits. But how do you attract the attention of editors, broadcasters and journalists?

SEO

If you’ve got a website, you need SEO. It’s that simple. Search engine optimisation can help you feature prominently on search engines like Google.

Resource topics

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If you want your website to appear in Google searches, you need to optimise your SEO. But where do you start and is it even possible to do yourself? We answer your questions.
If you run a business that relies on local custom, you need to concentrate your online resources on targeting people in your area. Some tips.
Whether you’re looking to strengthen your existing strategy or advance to the next level, you're in the right place. Three tips to skyrocket your SEO.
Making a little extra cash on the side is easier than it’s ever been - and you could do it too. Some innovative ways to earn an additional income.
If you’re struggling to stay ahead of the SEO curve, you could get left behind. Four easy steps to organising your content to help you stay visible.
There are a lot of tools out there to help you track and analyse activity on your website - but the best one makes thing super-simple. Guess who?
Launching your first business website is a thrilling experience - but you need to ensure you've got the essentials right. Five expert pointers.
Site search optimisation is vital If you want to get found - but it's hard to know which measures to prioritise. Four basics you must get right.
SEO is a fast-moving subject - but some businesses are still using tactics that went out with the dinosaurs. Are you guilty of these search sins?
Google won't discuss its algorithm, but experts agree - user-focused content ranks higher. Boost SEO by considering the needs of your customers.
It can be hard choosing an SEO expert. Learn how SEO really works, what can go wrong and what questions to ask an agency before you sign a contract.
In a crowded list of Google results, a business with four or five stars will stand out - so how do you get positive reviews online?
Big companies have staff and resources that small firms can only dream of. So how do you compete against bigger rivals when you are a small firm?
Michael Parker has recreated an old-fashioned sweet shop online, selling more than 600 varieties to satisfy the demand for retro sweets. Find out how he did it.