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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

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CRO (conversion rate optimisation) is a process of website testing and improvement to make it easier for customers to buy so you make more sales.
Many businesses are missing simple tricks that could dramatically boost their results online. Find out how to turbo-charge your website this year.
Businesses have to ensure that their marketing isn't misleading or offensive. But these obligations apply equally to any online marketing you produce.
Hiring a freelance graphic designer can ensure that your business looks professional in its branding, in marketing materials and online; but how do you find the right designer?
A freelance copywriter can write highly persuasive, effective copy that sells your products and services. But how do you choose the right one?
Google offers a range of free tools to help you get the most out of your Google Ads campaign. Read our guide to what they can offer your business.
Pay-per-click advertising: How to choose the best PPC keywords for Google Ads and Microsoft Advertising
Google Ads puts cost control into your hands. But managing both costs and return on investment means testing, analysis and regular adjustments.
How Rowan Gormley and some like-minded friends set up Naked Wines - an online wine business that allows customers to call the shots.
Online directories can be a low-cost way of driving potential customers to your website. But how do you know which you should be advertising in?
Affiliate marketing can boost traffic to your site, but you only pay for visits that result in sales. Find out how to set up an affiliate programme.
Simply having a website is rarely enough: you need to ensure the content is fresh, relevant and accurate. Find out how to produce effective web copy.
Covering timing, frequency and content, Tim Watson provides answers to some frequently asked questions about creating and sending email newsletters.
How to set up a pay-per-click (PPC) advertising campaign on Google Ads or Microsoft Advertising and get great results
Your website might be attractive, easy to navigate and buy from, so why don't more customers return? Emma Allen explains some possible reasons.