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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Resource topics

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Read our FAQs on advertising strategy, including whether it's right for your business, where to advertise, managing costs and campaign planning.
Firms are increasingly realising that digital billboards fail to offer the reach of traditional alternatives. Why classic billboards are here to stay.
What is AIs place in the realm of B2B marketing and how can B2B marketers adopt technology for an increase in performance?
What is direct marketing?; how to get results from direct mail, leafleting, email marketing campaigns and text marketing.
Outdoor advertising puts your message in front of a big audience in a non-intrusive way. Start here and find out how it could help you.
Radio ads are a tried and tested way to reach a local audience, but you might not have even considered cinema or TV. Our overview of the benefits.
John Keating of Databroker explains how to source a mailing list for your marketing that is fit for purpose.
Hiring a freelance graphic designer can ensure that your business looks professional in its branding, in marketing materials and online; but how do you find the right designer?
A freelance copywriter can write highly persuasive, effective copy that sells your products and services. But how do you choose the right one?
Online directories can be a low-cost way of driving potential customers to your website. But how do you know which you should be advertising in?
Frequently asked questions about designing, creating and printing marketing materials.
FAQs about direct mail, including personalisation options, costs, mailing list and what sort of response rates you can expect from a campaign.
An essential guide to customer databases, direct mail and email marketing for small businesses.
Writing to customers and prospects, via email, leaflets or direct mail, can be an effective way to promote your business. Here's how to get results.
How to use advertising to grow your business, including online advertising such as Pay Per Click, as well as print ads, radio, TV and cinema advertising