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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Resource topics

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How to put your business in the spotlight by holding a promotional event, and how it could help you reach and impress prospective customers.
To make the most of the opportunities to network at trade shows, you should plan your visit in advance. What you need to bear in mind.
Editorial coverage has more credibility with potential customers than an advertisement. Follow these steps to get into your local media.
It's not all cheap toys: merchandising can be a valuable means of connecting with customers, raising awareness of your brand and boosting sales.
Discover the four key ways that you can get press and media coverage - PR is a great way for small businesses to raise their profile and get noticed.
What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[
Public relations (PR) builds brand awareness, enhances your reputation, creates publicity and brings in new customers.
PR activities can help spread the word about your business for little money. This checklist explains how to promote your business through the press.
Use this checklist to help you write an effective press release, including how to structure it, what you need to include and what format to use.
Exhibitions can be a great place to meet potential customers face to face. Here are the key steps to exhibition success.