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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Advertising allows you to promote your business to potential and existing customers. It can take the form of direct mail, email marketing, online and print advertising, leaflets, outdoor advertising on billboards and buses or sponsorship.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

If you don't promote your business, potential customers will never know you exist or discover what you have to offer.

How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

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Just because a rival has slashed their prices doesn’t mean that you should. They might not have the same reasons as you for considering a price cut.
How to get more local customers using local SEO, Google Business, social media, customer reviews and networking to market your business.
Testimonials offer an independent indication that you have done a good job and can help reassure new or nervous buyers. Here are ten ways to generate customer testimonials.
To be effective, your firm's brand identity must be consistent across your website, email and printed literature. Read our checklist.
Branding and business image are key considerations for start-ups. Ces Loftus-Price provides her golden rules for branding your new venture.
Keeping an eye on your competitors is essential in business: it can help you to identify your own strengths and weaknesses. Learn how it's done.
The statement “made in Britain” carries a lot of kudos with some overseas customers. So how can you cash in on that positive association?
It's tough in a recession, but what about surviving two world wars, and the Great Depression? Meet the businesses that have been through it all.
Does your business need an image make-over? Refresh your firm by improving everything from your website, logo and premises to your customer service.
It’s not easy marketing any business. You have to take risks and sometimes they don’t pay off. But your mistakes can provide valuable lessons.
How to encourage creative thinking in your business by being open to new ideas, brainstorming and rewarding problem-solving
Hiring a freelance graphic designer can ensure that your business looks professional in its branding, in marketing materials and online; but how do you find the right designer?
Marketing and sales recruitment is a vital part of building a solid marketing and sales team that can move your business to the next level.
Creating a loyal band of customers through good service is a great achievement, but you've got to keep working at your relationship. Find out how.
Find out how you can stop others from damaging your business by registering or using the same or similar names or brands to yours.