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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Resource topics

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This trend summary explains that demand for scrap metal is directly affected by the demand for steel worldwide, which is closely linked to the state of the global economy.
This trend summary explains how the retail-based sector fluctuates with the economy.
This trend summary explains that the music retailing business in the UK has seen many changes over the past two decades.
The number of Post Office branches has remained steady in recent years as changes in shopping habits is seeing growth in some Post Office services. Read our Post Office sector trends.
This trend summary explains the fluctuations in the photo equipment sector in recent years.
This trend summary explains that despite the fall in number of pets, the amount spent on pets increases.
This trend summary explains that the outdoor equipment shop sector remains relatively strong despite a challenging economic climate.
This trend summary explains that in a competitive market such as this, an independent supplier needs to be able to differentiate itself from competitors.
This trend summary explains what has been happening in the off-licence sector in recent years.
This trend summary explains how traditional newsagents have had to face intense competition in recent years because supermarkets and many other outlets have diversified and now sell the newsagent's core products.
This trend summary explains the fluctuations in the needlecrafts sector in recent years.
This trend summary explains the factors affecting the music shop sector.
This trend summary explains that mobile phone stores must stay on top of the constant change and evolution of mobile technology if they want to be successful.
This trend summary explains what has been happening in the milk retailing sector.
This trend summary explains that in common with all independent retailers, market traders have suffered in recent years from increasing competition.