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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Selling online, either wholly or in addition to selling offline, can provide a fantastic source of revenue, but how do you get involved in ecommerce?

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The EU General Product Safety Regulation (GPSR): implications for exporters and online sellers.
Dropshipping has taken off as a business format and is predicted to be worth $475 billion by 2026. Discover how you can join the dropshipping revolution and start your own dropshipping business.
Selling via your website can attract new customers and make it easier to serve your existing ones. Our guide to setting up and running an online shop.
How do you set up an ecommerce website without breaking the bank? Find out the key steps involved in building a website.
There are many ways to market your website without spending a fortune, as Chris Barling of ecommerce software provider Sellerdeck explains.
CRO (conversion rate optimisation) is a process of website testing and improvement to make it easier for customers to buy so you make more sales.
Many businesses are missing simple tricks that could dramatically boost their results online. Find out how to turbo-charge your website this year.
How Rowan Gormley and some like-minded friends set up Naked Wines - an online wine business that allows customers to call the shots.
Affiliate marketing can boost traffic to your site, but you only pay for visits that result in sales. Find out how to set up an affiliate programme.
Your website might be attractive, easy to navigate and buy from, so why don't more customers return? Emma Allen explains some possible reasons.
Despite starting up at the recession's height, Julia Lowe of Farm Toys Online explains how high quality products and clever marketing ensured success.