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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Your website helps new customers find you as well as keeping existing customers up to date with special offers and product launches.

Resource topics

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Google Analytics has been updated. Here's what every small business needs to know about Google Analytics 4.
Your business website lets you put your business in front of a global audience. How to plan a successful website and attract visitors.
Designing your website is probably a job for a professional - but as the one holding the purse strings, you'll want to stay in control of the project.
Good design is vital if you want a website that's attractive, organised and intuitive to use. Our guide to designing your business website.
Creating quality content that engages readers and helps sell products is as much an art as a science. Jon Wade of FSE Online tells us more.
How to improve the product page designs on your ecommerce website and boost online sales.
Many businesses are missing simple tricks that could dramatically boost their results online. Find out how to turbo-charge your website this year.
A good-looking site is no longer enough — it needs to actively work for you by attracting new business and driving your company forward.
Businesses have to ensure that their marketing isn't misleading or offensive. But these obligations apply equally to any online marketing you produce.
Simply having a website is rarely enough: you need to ensure the content is fresh, relevant and accurate. Find out how to produce effective web copy.
The design of your website has a direct impact on your number of sales conversions. But encouraging sales doesn't mean sacrificing good design.
Your website content should do more than just present information. It needs to engage the reader, boost your rankings and reinforce your brand.
So you've decided you need a website. Before you go bowling in, following these steps can help ensure you get your site right first time.