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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

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A quality in-house email marketing list is essential if you contact customers via email. We outline the steps to take when building an email list.
A strong brand calls for a clear visual identity, effective messaging and a distinctive brand voice that resonates with your target audience.
Networking helps you form and maintain relationships that could benefit your business. Our guide to seeing opportunities and making connections.
Even small businesses can benefit from benchmarking - to check how you're doing against your competitors and identify ways to improve. Our guide.
Alyssa Smith is a British entrepreneur whose iconic silver jewellery has many devoted fans. Alyssa explains how she built her successful brand.
Failing to attract enough customers is worrying, but if you know why you might be able to turn things around. Here are six possibilities.
The EU General Data Protection Regulations lay down strict rules about the use of personal information. There are significant fines for failure to follow the rules.
If you are a small firm, you could be forgiven for thinking that branding is not important for small businesses, but this perception is wrong.
Exhibitions provide the opportunity to meet, connect and build rapport with prospects and customers. Here's how to make the most of exhibitions.
LinkedIn is a business-focused networking platform that replicates real-life word-of-mouth contact introductions. So, how do you use it for business?
Twitter should not be used simply to broadcast sales messages all day, but often it can drive sales. Find out how to start using Twitter for business.
Facebook has evolved into the preferred social networking website for more than 1.2bn users worldwide. So, how do you use it for business?
Many people attend business shows with good intentions, aiming to meet people, do business and generate sales. But often their objectives are too vague, and either non-measurable or unrealistic.
How to safeguard your business when a competitor opens up nearby, and even benefit from it in the long term: there may well be room for both of you.
Don't blow your advertising budget on an expensive radio advert which goes out at 3am. Save money by investing in low-cost advertising options.

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