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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

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30 top tips to help you get the best out of exhibiting, from designing your stand to the most effective ways to engage with prospective customers.
There are some definite dos and don'ts when it comes to exhibiting at a business exhibition, trade event or consumer show - follow these expert tips to make the most of your investment.
Market research can provide you with a lot of extremely useful information, much of it for free. Read our introduction to market research.
Ten ways for businesses to reward loyal customers including discounts, promotions and VIP treatment
How to grow your small business and protect your cash flow by identifying high quality sales leads and turning prospects into new customers.
23 tips on how to improve engagement and traction on LinkedIn
To be effective, your firm's brand identity must be consistent across your website, email and printed literature. Read our checklist.
Branding and business image are key considerations for start-ups. Ces Loftus-Price provides her golden rules for branding your new venture.
Keeping an eye on your competitors is essential in business: it can help you to identify your own strengths and weaknesses. Learn how it's done.
Writing a marketing plan may seem unnecessary for a start-up, but in fact it's a vital tool that can help you focus your marketing activities.
A professional email address boosts your business's credibility, branding, and marketing efforts, while making communication more efficient and trustworthy.
Customer data management and mobile tech are vital in today's sales landscape. Our guide to the basic tools available to improve sales success.
Our overview of how to choose and use sales agents, wholesalers and other distributors to access new markets, and how to manage the relationship.
How to work out whether telesales is right for your business, and make it work for you with effective planning and staff training.
What is direct marketing?; how to get results from direct mail, leafleting, email marketing campaigns and text marketing.

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